The $12,000 Mistake You Can’t Afford to Make
In the world of hospitality, every interaction has the potential to either win over a loyal customer or leave someone walking out the door, never to return. Last night, I heard a story that perfectly illustrates this point—and why it’s so important for restaurants and bars to embrace the true spirit of hospitality.
From House Wine to $350 Bottles: Why Exporters Can’t Afford to Ignore Mexico’s Wine Market
I recently visited Puerto Vallarta (PV, as the locals call it) on an all-inclusive vacation. I’ve been lucky enough to visit this vibrant city a few times over the years, but this trip stood out for a very unexpected reason: wine.
Holiday Sales Boost with Winter Warmers: A Guide to Maximizing Revenue
The holidays are here, bringing the perfect opportunity to turn festive vibes into serious revenue. Winter warmers—cozy, seasonal drinks like Irish Coffee and Mulled Wine—aren’t just delicious; they’re profit powerhouses.
How to Solve Your Staff Turnover and Training Headaches: A Smart Platform for Hospitality Success
Running a successful retail or restaurant operation has never been more challenging. With high staff turnover, challenges in product knowledge, and constant pressure to deliver a top-tier customer experience, operators are struggling to keep up.