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Rosé All Day? Only If You’re Ready
Rosé has moved from patio trend to year-round favorite, and smart teams are using it to drive serious sales. If your staff isn’t ready to talk rosé with confidence, you’re leaving easy revenue on the table.
The Cost of “Too Busy”: A Lesson from Palm Springs
Last year, I had the opportunity to pitch Knowbie to a very popular restaurant in Palm Springs. It was a buzzing, high-energy spot where the owner and GM were constantly juggling a million things at once. After meeting with both of them on two separate visits, I left confident that Knowbie was a perfect fit for their business.
Why Staff Training is the Secret Sauce for Boosting Sales
Let’s be real—your team is the heartbeat of your business. When they’re confident and knowledgeable, the whole guest experience levels up. And that’s not just good for your customers; it’s great for your bottom line.
The $12,000 Mistake You Can’t Afford to Make
In the world of hospitality, every interaction has the potential to either win over a loyal customer or leave someone walking out the door, never to return. Last night, I heard a story that perfectly illustrates this point—and why it’s so important for restaurants and bars to embrace the true spirit of hospitality.
From House Wine to $350 Bottles: Why Exporters Can’t Afford to Ignore Mexico’s Wine Market
I recently visited Puerto Vallarta (PV, as the locals call it) on an all-inclusive vacation. I’ve been lucky enough to visit this vibrant city a few times over the years, but this trip stood out for a very unexpected reason: wine.
Holiday Sales Boost with Winter Warmers: A Guide to Maximizing Revenue
The holidays are here, bringing the perfect opportunity to turn festive vibes into serious revenue. Winter warmers—cozy, seasonal drinks like Irish Coffee and Mulled Wine—aren’t just delicious; they’re profit powerhouses.